Financial Services

Are you facing QuickBooks error 6000, 77 and unable to get rid of it? Well, the QuickBooks error code 6000, 77 is one of the most common and at the same time one of the most critical errors that can cause serious damage to the software. This error code comes up with an error message stating:

We're sorry. QuickBooks encountered a problem. Error codes: (-6000, -77).

This error is often seen when the file is stored in the wrong folder. This error usually plagues the system, when the user does not enough of permissions to gain access to any QuickBooks file.

This post is written with an aim to provide the user with the best possible steps to fix the QuickBooks error 6000 77 issue. For more details, the user can get in touch with our experts and we will be there to assist you.

Factors leading to QuickBooks error 6000, 77

• Not enough authorization to the server system


• Company file is damaged or corrupted


• QuickBooks not updated to the latest version


• Mapped drive is referred to for opening the company file


• If the company file trying to open is missing or damaged


• Company file being stored on external storage

Solution of QuickBooks error code 6000 77

Following are the quick steps to resolve error code -6000, -77 from your QuickBooks desktop:

Step 1: Recreating the damaged folder to fix the error

• To open windows explorer, the user needs to press windows + E keys and move to the C:\ drive of the system


• After that, the user should craft a new folder in the C: drive and then name it QBtest123


• Open the folder that the company file is located


• And then right click the .qbw file and then click on the copy from the drop-down list


• After that, the user will have to paste the file into the newly created files


• And then set the windows access permissions


• The last step is to open QuickBooks desktop and then open the file from the location.

Step 2: Download and Run QuickBooks File Doctor

• At first, download the QuickBooks file doctor tool from here and save it.


• Once the file successfully downloaded, double click to open it


• After that install the tool on your system by follow the on-screen instructions.


• After the successful installation of the QuickBooks file doctor tool open it to resolve the damaged or corrupted file.

Winding Up!

This brings us towards the end of the post and we hope that the QuickBooks error code 6000 77 might have been resolved till now. However, for any further information, you can ring up at our toll-free number i.e. 1-800-761-1787, and our QuickBooks enterprise customer support and accounting experts will be happy to fix the error for you.

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